Bilingual AI chatbots
Web and WhatsApp chatbots that answer in Bahasa Malaysia and English, around the clock, from your own content.
Kuala Lumpur · Penang · Johor
KenStack is an AI development company that builds AI chatbots, workflow automation, e-commerce platforms and custom software for Malaysian businesses. We start from one measurable result, such as fewer repetitive enquiries or faster order processing, and ship a working pilot on your own data within weeks.
Malaysian customers switch between Bahasa Malaysia and English, often in the same message. We build chatbots and assistants for web and WhatsApp that answer in both languages from your own content and hand complex cases to your team, and we connect stores to local payment gateways such as FPX and popular e-wallets.
Our team in India works 2.5 hours behind Malaysia time, so most of your business day is shared. We meet on Zoom, Google Meet or WhatsApp, demo progress every week on a staging link, and handle personal data in line with your obligations under Malaysia's Personal Data Protection Act 2010.
Our Services
E-commerce & ordering
Online stores, ordering and booking systems connected to FPX, cards and e-wallets.
Workflow automation
Quotes, invoices, CRM updates and reports handled by AI and n8n workflows instead of manual work.
Document OCR & e-invoicing
Invoices, receipts and forms turned into structured data for your accounting system and LHDN e-invoicing.
SaaS platforms & MVPs
Subscription products with AI features, billing and dashboards, built to launch and then scale.
AI agents
Agents that qualify leads, update records and follow up, with a person approving key actions.
The KenStack Edge
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01
Built for two languages
Assistants that handle Bahasa Malaysia, English and the mix of both your customers actually use.
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02
Fast turnaround
A working pilot in weeks, weekly demos and a single point of contact.
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03
Senior-led team
You work directly with the engineers who design and build your product.
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04
You own everything
NDA before discovery and full IP transfer on payment.
Got Questions?
Can your chatbots reply in Bahasa Malaysia?
Yes. We build chatbots that understand and reply in Bahasa Malaysia and English, including messages that mix the two. They answer from your own content and hand over to your team when a question needs a person.
How do you handle personal data under Malaysia's PDPA?
We collect only the data a feature needs, restrict access by role, log processing and can host in a Malaysian cloud region. We follow your data protection policies under the Personal Data Protection Act 2010 and sign a data processing agreement where needed.
How much overlap is there with Malaysian working hours?
India is 2.5 hours behind Malaysia, so a 10am MYT meeting is 7:30am IST and our afternoon covers your late afternoon. In practice we share most of the Malaysian business day.
Can you quote in ringgit?
Yes. After a free 30-minute call we send a fixed-scope proposal with milestones, priced in MYR or USD.
Tell us what you want to build.
A senior engineer replies within 1 business day with questions and next steps. The first 30-minute strategy call is free.